What you will learn & do in the class:
Session 1:
Scrum Master & AI
Exercise:
- Using a robust process for Scrum Masters to communicate with AI effectively.
Learnings:
- Writing effective prompts
- How to inject your personality (soul) into your new partner, AI
- How to deal with bias in AI responses
- Learn how to embrace AI as the role-conscious, constraint challenger, structurist, experimenter, mirror & bias spotter, and team tuner.
Session 2:
Basics of AI for Scrum Masters
Exercise:
- Discovering the primary function of some AI tools for Scrum Masters and how they work.
Learnings:
- AI, ANI, Generative AI, and AGI
- How AI systems are built
- Machine Learning, Neural Networks, and Deep Learning
- How AI Models are trained and Tokenization
- RAG, Fine-tuning, Chain-of-Thought, …
Session 3:
AI for Facilitation, Sprint Planning, and Daily Scrum
Exercise:
- Using AI to design a workshop for the Scrum Team and facilitate their collaboration.
- Running a brainstorming session with AI to improve the Daily Scrum.
Learnings:
- Learn how to leverage AI for better facilitation
- How to improve Sprint Planning with AI
- How AI helps with the Teaching stance of the Scrum Master, …
Session 4:
AI for Sprint Review, Sprint Retrospective, and the Definition of Done
Exercise:
- Creating a visual roadmap with AI to be used in the Sprint Review.
- Using AI to evolve DoD to reflect the use of AI in product development.
Learnings:
- Learn how to leverage AI for coaching and mentoring
- How to improve Sprint Review and Sprint Retrospective with AI
- Navigate the AI impact on the Definition of Done
- Learn how to better serve the Product Owner with the power of AI, …
Session 5:
AI adoption on the organizational level
Exercise:
- Exploring how AI impacts the roles in the organization.
Learnings:
- Navigate the Change Agent stance of the Scrum Master
- Explore AI impact on the Scrum Master, Product Owner, and Developers
- Learn what AI CAN and CANNOT do, …
Session 6:
AI Ethics & AI Agents for Scrum Masters
Exercise:
- Creating an AI Agent to generate insights and inputs for the Daily Scrums based on the team's conversations throughout the day.
Learnings:
- Various aspects of Ethical AI: bias, fairness, transparency, accountability, and environmental impact
- AI shortages: deepfakes, hallucination, toxicity, and knowledge cut-off
- How your data is stored + security and data privacy
- Getting familiar with the existing AI laws and regulatory rules
- Understanding what AI Agents are and how to create them, …
Course Overview
AI has become a core capability in product delivery and is transforming every role. Scrum Masters and Agile Coaches have a key part to play in the use of AI and introducing AI to teams, products and organizations, acting as a catalyst for change. Through the proper use of AI tools, Scrum Masters, their teams and organization become more effective.
Professional Scrum Master-AI Essentials (PSM-AI Essentials) is an interactive, hands-on course designed to empower Scrum Masters and Agile Coaches to understand, leverage and apply Artificial Intelligence (AI) to support their job, teams and organization.
In this class, students engage in discussions and exercises to explore practical uses of AI tools and techniques to help them as a Scrum Master and to learn how to enable their Scrum Teams and organization to effectively use AI. The Professional Scrum Master – AI Essentials (PSM - AI Essentials) course continues the journey into Scrum by diving deeper into:
- What AI means for Scrum Masters
- How Scrum Masters use AI to improve their capabilities and support the Scrum Team
- How AI can be applied by the members of a Scrum Team
- How AI influences the organization, including essential guidance on adopting AI responsibly and securely
Throughout this course, participants gain the skills and confidence to harness AI effectively, ensuring they enable high-performing Scrum Teams in an ever-evolving digital landscape. Ultimately, an effective Scrum Master should understand AI, its impact and how to apply it. This training prepares students with a greater understanding of AI and how it can be applied for use by Scrum Teams.
Learning Objectives
- Explain key AI concepts, including machine learning, deep learning, generative AI and agentic AI
- Describe how AI supports effective Scrum Team facilitation and collaboration
- Discuss how AI tools can enhance the Scrum Master accountability through real-world use cases
- Demonstrate practical uses of generative AI tools to support the Scrum Team and Scrum events
- Demonstrate effective AI prompt engineering to get the desired results
- Integrate AI tools in day-to-day work
- Implement AI-informed behaviors in day-to-day work
- Apply ethical and responsible practices when adopting and working with AI
Outcomes Of The Class
Professional use of AI
You know what AI is and how to leverage it for a completely new level of Scrum teamwork.
Become more productive
You become more effective in facilitation, teaching, coaching, mentoring, impediment removal, conflict resolution, etc.
Prevent becoming replaceable
You lead by example that changes your label from a “Replaceable Role” to a “Hard-to-Replace Asset”.
Having a new colleague
You feel you have hired a new knowledgeable partner that is always available to help you.
New success announcement
You feel proud to announce your credible PSM-AI Essentials certificate to your professional network.
Confidence & Power
As you are ahead of the curve and up to date, you feel confident and strong in your role.
Shine in the organization
You become a go-to person. People come to you asking their AI questions. You shine.
Carrier advancement
New job opportunities for the new generation of Scrum Masters that require AI skills are achievable.
AI tool advisor
For every use case, you know what AI tools are available and which one you should use. You become an AI tool advisor.
Course Audience
- Scrum Masters
- Agile Coaches
- Agile Leaders
- Team Facilitators
- DevOps Coaches
- Other related professionals